Privacy Policy

1. Introduction

Kembo Heritage Coffee Exporters (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, WhatsApp number, and business name when you submit our contact form or request a sample.
• Business Information: Roastery name, monthly roasting volume, current coffee origins, and bean preferences.
• Communication Data: Messages and correspondence you send to us.
• Technical Data: IP address, browser type, and device information collected automatically when you visit our website.

3. How We Use Your Information

We use your information to:

• Process and fulfill sample requests
• Respond to inquiries and provide customer support
• Send relevant updates about our products and services
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: